Empty Properties Standards
Once a property becomes empty, the empty property team takes responsibility for any maintenance and repairs required to ensure the property is safe and clean for the next customer.
The work undertaken by the team to an empty property is extensive. Contact Salix Homes for detailed information of the voids service schedule.
We will:
- Ensure all rubbish and previous occupants' belongings are removed and disposed of prior to re-letting.
- Ensure cookers from the previous tenancy be disconnected by appropriate gas or electrical contractors.
- Treat any vermin and insect infestation, as appropriate.
- Clear gardens of rubbish during property clearout and after all void work has been completed.
- Provide a one-off service to trim and tidy hedges, shrubs and grass after you have moved into the property. Subsequent garden maintenance is the tenant's responsibility.
- Remove fly tipping.
- Ensure void properties are secure.
- Ensure gas and electrical safety checks are completed by approved contractors.
- Check water services, including location and easy operation of stopcocks.
- Inspect all formerly empty properties once work has been completed to ensure they meet our letting standard.
- Ensure an approved contractor completes a full test and turn on of a properties heating system on the day of move in.
How we are doing
You can look at how well we are meeting these standards by clicking here.
