Feedback on our services
There are lots of different services we provide that we'd love to hear your feedback on. If you have ever had any services from us such as a repair to your home, support with your finances or improvements to your home, you may well have been asked to fill in a feedback form to let us know what you think. You can now let us know what how you found the service online by using the forms below. We really value your feedback and it will help us make sure all our services are meeting your needs. Simply select the service you would like to comment on and let us know what you think. If you would like to make a complaint, comment or compliment online about Salix Homes, please fill visit our Give Us Your Feedback form.
- Improvements to Your Home
If you have recently had improvements done to your home, click on the link to let us know what you thought of the service. - Repairs to Your Home
If you have recently had any repairs done on your home, click on the link to let us know what you thought of the service. - Equipment and Adaptations
If you have had equipment or adaptations to help you live in your home more independently, click on the link to let us know what you thought of the service. - Customer Service
To make sure we are meeting the highest standards of customer service, we'd love to hear what you thought of the service we provided. Click on the link to let us know what you thought of the service. - Your Finances
If you have had to contact us recently to discuss your rent or benefits, click on the link to let us know what you thought of the service. - Our Website
If you're reading this then you're using our website. Let us know what you think of it by clicking on the link. - Ending your Tenancy
If you have recently terminated your tenancy we would like to know what you thought of the service provided by us to make sure we are providing services that meet our customers' needs. Click on the link to let us know what you thought of the service. - Redevelopment areas
If you live in an area that has recently had properties that have been demolished for redevelopment, click on the link to let us know what you thought of the service. - Relocating to a property in a redevelopment area
If you have recently moved home as a result of any regeneration activity, we would love to know what you thought of the support service we provided to make the move as smooth as possible. Click on the link to let us know what you thought of the service. - Relocating home with an equity loan
If you have recently had to move property with the assistance of an equity loan, we would love to hear what you thought of the support service we provided. Click on the link to let us know what you thought of the service.
