Contact Us...
Salix Homes offers a range of ways to contact us and access our services in a way that is convenient to you:
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In Person |
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By Post |
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Press Enquiries |
Salix Direct: 0800 218 2000 (Local rate for mobile phones 0161 909 6559)
For information or queries about any services that Salix Homes provides, be it rents queries, reporting a repair, anti-social behaviour or housing renewal and regeneration enquiries, our team is on hand to assist.
| Opening Hours | |
| Monday - Friday | 8:00am - 6:30pm |
| Saturday | 8:30am - 12:30pm |
Text Phone: 0161 779 8049
Customers who may have hearing impairments can contact this number to talk to a member of staff via text.
First Response: Emergency Out of Hours
If you need to report any emergencies such as certain repairs, anti-social behaviour or domestic abuse you can contact us at any time and we will respond to your emergency even after our offices close. Our First Response team can be contacted on our freephone number 0800 218 2000 (local rate: 0161 909 6559) after our offices close, throughout the weekend and during bankholidays.
Salix Homes Free-call Points
To make sure Salix Homes is never out of reach, we have installed seven Salix Homes Free-call Points around Central Salford, Swinton and Rainsough Brow. You can use our dedicated telephone to get through to a member of staff as well as find out the latest information from Salix Homes. Free-call Points are located in the following areas:
- Broughton Resource Centre
Clowes House, 319 Bury New Road, Higher Broughton, Salford, M7 2YN - Langworthy Cornerstone
451 Liverpool Street, Salford, M6 5QQ - Lower Kersal Activities Centre
Northallerton Road, Lower Kersal, Salford, M7 3TP - New Deal Office
Cromwell Road, Salford, M6 6DE - Ordsall Neighbourhood Building
2 Robert Hall Street, Ordsall, M5 3LT - Prestwich Mini-Market 1 Kersal Road
Preswich, M25 9SJ - Swinton Shopping Centre
Swinton, M27 4BH
In Person
Our Local Offices
You can visit us in person at our two local offices to speak or arrange appointments with us.
- Hankinson Way
Salford Shopping City, 45 Hankinson Way, Salford, M6 5JA
| Opening Hours | |
| Monday - Friday | 8:30am - 4:30pm |
| Saturday | 9:00am - 12:30pm |
- Diamond House (Salix Homes head office)
2 Peel Cross Road, Salford, M5 4DT
| Opening Hours | |
| Monday, Wednesday, Friday | 8:30am - 4:30pm |
| Tuesday, Thursday | 8:30am - 7:00pm |
Salix Homes Service Points
Drop in and talk to a Salix Homes member of staff about any issue at our Salix Homes Service Points:
- Broughton Resource Centre
Clowes House, 319 Bury New Road, Higher Broughton, Salford, M7 2YN
| We'll be there on: | |
| Monday | 8:30am - 11:30am |
| Wednesday | 9:30am - 11:30am |
| Tuesday and Thursday | 2:00pm - 4:00pm |
- Ordsall Neighbourhood Building
2 Robert Hall Street, Ordsall, M5 3LT
| We'll be there on: | |
| Monday - Thursday | 12:00pm - 2:00pm |
Electronically
Email
You can email us at enquiries@salixhomes.org
By Post
You can write to us at:
Salix Homes Head Office:
Diamond House, 2 Peel Cross Road, Salford, M5 4DT.
Press Enquires
If you have a press enquiry please contact our press office c/o Salford City Council. The press office should be the first contact point for journalists. We will be pleased to assist you and arrange for an appropriate spokesperson to be made available for you.
Press office contacts
Katy Barnes - 0161 793 3157 (mobile 07515 187883)
Email public.relations@salford.gov.uk
