Salix Homes. Releasing the potential

Guide to information

The guidance below is intended to assist you by giving some examples of the type of information Salix Homes routinely makes available.

Where a document is indicated within this guidance it will be the current version.

 

Who we are and what we do

Organisational information, structures, locations and contacts.

Identification of, responsibilities of and biographical details of board members and those making strategic and operational decisions about providing the company's services.

 

What we spend and how we spend it

Financial information relating to statutory accounts and procurement procedures. staff and board members' allowances and expenses (mileage, accommodation, subsistence rates that can be claimed by staff) and pay & grading structure.

 

What our priorities are and how we are doing

Strategies, plans and performance indicators.

For example: performance information, our better neighbourhoods strategy and the Salix Homes self assessment.

 

How we make decisions

Decision making processes and records of decisions, including our customer involvement strategy.

 

Our policies and procedures

Current written protocols, policies and procedures for delivering our services.

For example: employment information, current vacancies, recruitment policy, equality & diversity policy, code of conduct (staff), health & safety policy, information security policies and the complaint procedure.

 

Lists and registers

Salix Homes does not hold any publicly available registers.

 

The services we offer

Information about the services we offer, including leaflets, guidance and newsletters.