Salix Homes. Releasing the potential

Message Board!

Message Board

Want to send a message or ask a question to the Salix Homes Board?
Try Message Board!

As well as having the chance to attend board meetings and meet with our board members, you can now ask the board a question using the Message Board facility below. Simply type your comment or question in the box below and click 'send message' and Chair of the Board, Peter Styche will post a response on this page!

Your question


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Questions

Question from: Paul Sutcliffe

Q: Mr Styche. We (myself and my son) bought council house five years ago, we have lived in our square for 11 years prior to this. I am now in the position that I need to sell my home, because of my disabilities I am no longer able to look after myself and need to live with my partner. When we first moved to this house it was designated for older people and families. We where told that the square was one of the best area’s that the council had, and that we should be pleased to be offered housing in the square. We could not have agreed more, it WAS great.
Our problem is this. Salix Homes has seen fit to change the requirements and cryteria to live in our square, and we are now left with neybours who are convicted rapists, registered heroin and alcohol adicts. Families evicted from other area’s, (thier words not ours) and one man who has served four prison sentences in the last five years he has lived in our square. We are not bigots or rasists in any shape or form, we are NORMAL PEOPLE.
So our question is this For Sale, three bed linked terraced, very good state of repair and decore. All mod cons as they say. Do you want to purchase our home, because we have offered it back to Salford Council (under the ’first refusal’ clause) and they dont want it. Offers over £85,000 please.
It is our opinion that Salix Homes is at fault, what help can you give us to sort out OUR problem. Mr G Stringer PM is not happy are you. We look forward to your reply. Please excuse the gramma and spelling I am dislexsic) Sorry for the long message but we are desperate to resolve our problem.

A: Thank you for your query, I have asked Ben Cruikshanks, Empty Property and Supporting Neighbourhoods Champion to contact you.

Answered by: Joanne Spencer (Executive and Governance Manager)

Question from: Anna Borun

Q: I live with my partner in a high rise flat. I am pregnant and our baby is due in couple of moths therefore we were thinking about moving to one of your houses. I would like someone to contact me to speak about any possibilities. Thank you.

A: I have passed your query onto Ben Cruickshanks, Empty Property and Supporting Neighbourhoods Champion who will contact you very shortly.

Answered by: Joanne Spencer (Executive and Governance Manager)

Question from: patricia brereton

Q: can u tell me what two weeks are rent free in march thanx

A: The rent free weeks in March are weeks commencing 15th & 22nd March.

Answered by: Joanne Spencer (Executive and Governance Manager)

Question from: rachel

Q: hi, iv been in a short term relationship with my partner, he has moved into my council flat with me but now we have split up and i want to move else were, can my ex stay at the council flat and take over the tennancy?

A: Rachael

I have passed your details onto Ava Phillips, Senior Customer Services Officer who will contact you with regards to your query. If you wish to contact Ava direct her contact details are ava.phillips@salixhomes.org or 0161 779 8838

Answered by: Joanne Spencer (Executive and Governance Manager)

Question from: mark cox

Q: could you please send me the houses you have ready for lease thankyou

A: I have passed your query onto the Empty Properties Team who will contact you. If you have any further queries, please contact Ben Cruickshanks on 0161 779 8116.

Answered by: Joanne Spencer (Executive and Governance Manager)

Question from: Steven abbott

Q: Why have the stairs on seedley terrace not been gritted, elderly residents have not been out for days because of the ice.

A: Due to the adverse weather conditions there is a shortage of grit nationally. Salix Homes are purchasing grit on a daily basis and are attempting to grit footpaths leading up to properties such as sheltered schemes. If you have any further queries, please contact Sam Tindale on 0161 779 8832.

Answered by: Joanne Spencer (Executive and Governance Manager)

Question from: hadi mustafa

Q: hi i been trying to register or activate my account its showing my rent account number not on data base? as i have loads problem with my heating system !!! thanks hadi m mustafa 22 st martin’s drive m7 4fa

A: Mr Mustafa

I have passed your request onto our Senior Customer Services Officer, Ava Phillips. If you have any further queries, Ava can be contacted on 0161 779 8838.

Thanks

Answered by: Joanne Spencer (Executive and Governance Manager)

Question from: ian gray

Q: hi can you send me a housing form thanks

A: I have passed your request onto the Customer Services Team for actioning.

Answered by: Joanne Spencer (Exective and Governance Manager )

Question from: tom james nolan

Q: hi can you tell me if cannon hussey crt flats are going to be refurbished ie kitchen etc...

A: There isn’t a refurbishment scheme in this years programme (2009/10) on Cannon Hussey. There is money allocated to Cannon Hussey within the Almo bid which we will be able to draw down at some point subject to a successful audit inspection. We are in the process of producing the 5 year plan and hope to publish it later this year.

If you need any further information please do not hesitate to contact Stephanie Clueit on 0161 779 8887

Answered by: Joanne Spencer (Executive and Governance Manager)

Question from: MRS WENDY BEAMER

Q: DEAR PETER STYCHE. I THINK IT IS GREAT THAT YOU HAVE DONE IMPROVEMENT . BUT IT GETS ME MAD WHEN I SEE EVERYWHERE ELSE HAVING THING DONE.I LIVE CALVERT STREET A SERVEY WAS DONE TWO YEARS AGO AND WE WERE TOLD WE WERE ON THE URGENT LIST BUT NOTHING THEY DID WEASTE ROAD UP AND LEFT CALVERT STREET OUT.THE COUNCIL SAID THEY RAN OUT OFF MONEY BUT JUST WEEKS LATER THEY DID OTHERE PROPERTIES AROUND THE CORNER TOOTAL DRIVE AND MY STREET. WE WOULD LOVE SOOM HELP UP DATEING OUR KITCHEN AND DOORS ALSO GARDEN WALL AND PATHS CAN YOU SHINE ENEY LIGHT ONTO 11 calvert street AFTER ALL WE ALL PAY OUR COUNCIL TAX .

A: Following the declaration of the Weaste Renewal Area in March 2003, the survey you refer to was in fact a feasibility study which was carried out on streets situated just outside the renewal area including Calvert Street.

The priorities for improvements are set using a number of early intervention factors like poor housing, environmental conditions and empty property levels. All decisions like this are balanced against the need to meet community expectations.

You also refer to the council running out of money, we are competing for resources on an annual basis with other areas of Central Salford that are experiencing similar problems to those faced by this community. However I would like to assure you that Salix Homes views your property and those of your neighbours as extremely important to the continued regeneration of Weaste.

We will continue to bid for Council funds with the view to bringing forward investment to yours and your neighbours’ properties whilst continually monitoring conditions and other influencing factors

If you need any further assistant please do not hesitate to contact Tony Smith on 779 8935.

Answered by: Joanne Spencer (Executive and Governance Manager)

Question from: sarah glasgow

Q: i live in parsons field whit lane salford, many rumours are going about as to which houses are to be demolished over here.please can you tell me if my house is on the clearance list for demolishion.thankyou.

A: Yes Parsons Field does fall within the clearance area. Any tenants with queries about the redevelopment or are affected by clearance are welcome to contact Christine Duffin (779 8991), Mark Heys (607 8540) or Pete Blower (779 8019).

Answered by: Joanne Spencer (Executive and Governance Manager)

Question from: Steven Goundry

Q: Dear Sir, I am curenly a tennant in one of you properties managed by the New barracks Cooperative .The house is a joint tennancy but I have recently split up with my long term partner who is currently staying else where and has done for the last four months will i loose my tennacy if he moves out completely? What position does this leave me in ? Any advice would be appreciated.

A: You can apply to remove the other parties name from the tenancy (we can send out a joint to sole change of tenancy form). However, we do need the other parties consent (signature) to do this.

When the application is received we will look at a number of issues before authorisation, including rent arrears and whether we could be consenting to overcrowding / under-occupying etc.

You can be assured that under no circumstances will you be found homeless as a result of this change in your circumstances, but if the property is too large for your needs, it may be more appropriate to help you find more suitable alternative accommodation.

If you need any further information, please do not hesitate to contact Sam Tindale on 0161 779 8832 or to request a change of tenancy form.

Answered by: Joanne Spencer (Executive and Governance Manager)

Question from: C GARTON

Q: I would like to know if Salix have any plans to do any work on strawberry bank in the near future?

A: I am not aware of any programmed works that are due to start on Strawberry bank. In the past there has been a number of block improvements that have taken place in the area, alongside some environmental treatments. If you need any further information, please do not hesitate to contact Christine Duffin on 0161 779 8991.

Answered by: Joanne Spencer (Executive and Governance Manager)

Question from: mrs irene bebbington

Q: how to apply for housing exchange inanother district

A: Following your request, I believe you have now received a phone call from a Housing Officer giving you the necessary information.

If you have any further information, please do not hesitate to contact me

Answered by: Joanne Spencer (Executive and Governance Manager)

Question from: Marina Krasnopjorova

Q: Dear Sir/Madam,I am Marina Krasnopjorova,live to the address135 canon hussey court,islinghton way ,salford,Manchester,m3 5jb.I live in this apartment from 25 of September 2005 year and I plan it buy.Ask you to give me the answer,whether I have is right on the repayment of the given apartment and the subsequent mine action? Please send me your decision on mine email.Yours sincerely,Marina Krasnopjorova.

A: I have passed your enquiry onto Lynne Bennett at Urban Vision who will be able to send you the required documentation and process your request.

Answered by: Joanne Spencer (Executive and Governance Team Manager)

Question from: Paul Brodie

Q: Hi Peter,
Do you and the Board believe that the Blackfriar’s Housing Office on St Simon Street is an appropriate site for the Citywide Youth Offending Service?

A: Dear Paul,
>
> As you are aware the former Blackfriars Housing Office is owned by
> Salford City Council. Clearly it is for the council to develop its
> preferred option for the usage of the building and I am sure a range
> of relevant factors and issues will have been considered in arriving
> at any preferences it may have. Given this context Salix Homes will
> obviously respect the decision made on how the council intends to use
> the building in the future.
>

Answered by: Peter Styche (Chair of the Board)

Question from: victoria

Q: hi i have lived in property for 5 month i live with my boyfriend the flat is in my name. am thinking of going back home with my mum as i can not afford to live there would i be able to sign the flat over to my boyfriend as he wants to stay there and as no were else to go

A: The Customer Service Team deal with Change of Tenancies. There are a number of details that they would need before they would be able to advise.e.g secure or I.T tenant, joint or sole tenancy etc. They can be contacted on 0161 779 8984.

Answered by: ()