Salix Homes


Our privacy policy relates to the Salix Homes Limited website, the Salix Green website and the Salix Homes mobile phone app and any other online fora maintained and hosted by Salix Homes.

Salix Homes Limited does not capture and store any personal information about individuals who access these platforms, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services.

In these latter cases, in compliance with the EU Directive on Privacy and Electronic Communications the personal data you provide electronically to Salix Homes Limited will be used exclusively for providing you with the information you have requested.

We do not pass any of your personal data to outside organisations and/or individuals, except with your express consent.

You can read our full privacy statement here.  

Use of cookies

A cookie is a small text file usually containing a random and unique identifier that is sent to your browser from a web server and then stored onto your computer's hard drive. They are used to store information about you on your computer.

For more information about cookies see the All About Cookies website.

The cookies we use

We use cookies on our website and in some of our applications. Further details are below:

Change text size, you can use the icons at the top of every web page to change the size of the text.

Some of our web based forms use cookies to remember your 'session ID' so when you're completing a form with more than one page your information can be remembered and passed across pages.

The planned improvements look up service uses a cookie to remember your 'session ID' so information can be remembered when you move across pages within the catalogue.

We use Google analytics on the Salix Homes website. These cookies are used to collect information about how visitors use our websites. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For an overview of privacy at Google, please visit

To delete cookies or reject cookies

We recommend you allow the cookies we set by this website as they help us provide a better service and make our website easier to use.

If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from.

Under settings you can also delete individual cookies or any cookies that your browser has stored.

Find out more about how to manage cookies.

If you set your browser to refuse all cookies, please be aware that there may be functionality on various websites that does not work.

Data protection policy

Our data protection policy is available on request. If you have any specific enquiries about how we use (or may use) your personal information, please contact email or speak to our One Call Team on 0800 218 2000.

Summary of terms used above

Browser - used to locate and display web pages via a software application. The most popular ones are Microsoft's Internet Explorer and Mozilla's Firefox.

Cookie - a message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie's main objective is to identify users and personalise their visit by customising web pages for them for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, email address and interests.

IP (Internet Protocol) - all networks connected to the Internet speak IP, the technical standard that allows data to be transmitted between two devices. TCP/IP (Transmission Control Protocol/Internet Protocol) is responsible for making sure messages get from one host to another and that the messages are understood.

IP address - if you are connected to the Internet you have one, for example it may look something like this:

Web server - delivers (serves up) web pages to your computer.