Contact us

On our website

Please use our website to report any issues or find out further information:

Sign up to an online account where you can pay your rent, check your balance, report a repair and view your repair and reporting history.

By phone

  • Freephone 0800 218 2000


  • Minicom: 0161 779 8049 - Customers who may have hearing impairments can contact this number to talk to a member of staff via text.
  • Out of hours hard of hearing - If you are hard of hearing and would like to get in touch out of hours please text 07720 948 405

By post or in person

  • We have two offices: Our main business address is: Salix Homes, Diamond House, 2 Peel Cross Road, Salford, M5 4DT; opening hours Monday – Friday 8:30am – 4:30pm
  • We also have an office at: Salix Homes, Salford Shopping City, 45 Hankinson Way, Salford, M6 5JA; opening hours are Monday – Friday 9am – 5pm; Wednesday 10am – 5pm; Saturday 9am – 12:30pm


Media contacts

Visit our media centre for more information

Website feedback

If you have any feedback on the Salix Homes website, or want to report a technical problem email