Contact us

On our website

Please use our website to report any issues or find out further information:

Sign up to an online account where you can pay your rent, check your balance, report a repair and view your repair and reporting history.

By phone

  • Freephone 0800 218 2000


  • Minicom: 0161 779 8049 - Customers who may have hearing impairments can contact this number to talk to a member of staff via text.
  • Out of hours hard of hearing - If you are hard of hearing and would like to get in touch out of hours please text 07720 948 405

By post or in person

Please note due to staff training our offices will be closed on Monday, 12 October in the afternoon. Sorry for any inconvenience caused. You can still call us on 0800 218 2000 or report issues via our website. 

  • We have two offices: Our main business address is: Salix Homes, Diamond House, 2 Peel Cross Road, Salford, M5 4DT; opening hours Monday – Friday 8:30am – 4:30pm
  • We also have an office at: Salix Homes, Salford Shopping City, 45 Hankinson Way, Salford, M6 5JA; opening hours are Monday – Friday 9am – 5pm; Wednesday 10am – 5pm; Saturday 9am – 12:30pm


Media contacts

Visit our media centre for more information

Website feedback

If you have any feedback on the Salix Homes website, or want to report a technical problem email