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Contact us

On our website

To make it easier and to avoid calling or visiting our offices - you can access a number of our services online such as paying your rent , reporting a repair  or another issue such as anti-social behaviour or environment.

Not got an account? Sign up to a MySalix account where you can pay your rent, check your balance, report a repair and view your repair and reporting history.


0800 218 2000


0161 7798049

Out of hours

hard of hearing

07720 948 405

Address: Diamond House, 2 Peel Cross Road, Salford M5 4DT


Email us at

Opening Hours

Between Monday and Saturday - 9am to 5pm.

Outside of these new hours we will be taking emergency repairs only, however you can report a non-emergency repair or other issue as well as paying your rent or checking your balance using your online MySalix account.

Christmas period

Our office at Diamond House will close at 2pm on Christmas Eve and re-open on Thursday 2 January. Customers can continue to report emergencies throughout the Christmas period on 0800 218 2000. You can also report any issues, make payments or check your rent balance on your MySalix account

Media contacts

Visit our media centre for more information

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