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MySalix is your customer account where you can pay your rent, check your balance, report repairs and issues and check your reporting history - day or night, from a desktop, mobile or tablet!

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If you are an existing user and not yet activated your new account, we have sent you an activation email – please check your inbox and follow the instructions on the email. Not received this email? Please send your email address to


The direct debit service is temporarily unavailable. We apologise for any inconvenience this may cause. Please contact us on 0800 218 2000 if you need set up a direct debit today.